I think there should be a ban log. What is a ban log?
Well, a ban log is actually a "log" filled in by an staff member from the player he banned.
Example:
Player name : Hope
Staff name: G_man
Reason of ban: Hope hacked in a TDM, used lawnmower and godmode.
Proof:
This is pretty usefull, 'Cause players can see why they are banned.
You can also add a "Appeal a ban" section.
Why an appeal a ban section?
Well, this is easy.
A person can be banned without a reason.
Or even without any proof.
Example: A player is banned and cant acces his account.
He goes online at the forums and see why he's banned.
He cant sees a log from him being banned.
He's gonna read it, and sees there isn't any proof, and he didnt even hack.
He may fill in a form to appeal his ban, to get unbanned.
Example:
Hello staffmember,
I started the game, and couldn't log in, so I went online at the forums, and saw my bann log.
But, there's something wrong, because there isn't any proof, and I didn't even hack.
I hope you guys can sort this out, and hopefully i can be unbanned,
Thanks, Hope
You can also appologize at the appeal a ban section for something you did, depending on the punishment you've been given.
Example, your banned from events 'cause you attacked a GM.
You can apologize and promise you wont do it again, if he actually does, he can be banned from events forever.
Thanks for reading,
~ Dennis / Hope